TSUMUGI is a Japan-based online store offering selected Japanese tableware. Questions about products or orders can be sent to aljptradings1111@gmail.com.
Please read each product description for the materials, dimensions and set contents. Handmade finishes can vary between pieces. Dimensions are approximate where stated. Lifestyle photographs illustrate suggested settings; food, flowers, furniture and other props are not included. Some lifestyle backgrounds have been digitally created or edited. Colours can differ between screens.
Prices are displayed in US dollars. Shipping is additional and shown at checkout. Import charges may be payable separately as explained in our Shipping Policy. Review your items, delivery address and total before paying. An order acknowledgement confirms receipt of your order; availability is checked during sourcing. If an item cannot be supplied, we will offer an alternative delivery date for your approval or a full refund. We will not substitute products without your consent.
Available payment methods are shown at checkout and processed through the payment provider. Orders are sourced, inspected and dispatched from Japan. Our Shipping Policy explains preparation times, delivery estimates and customs charges. Please provide accurate contact and delivery information so we can fulfil your order.
Our Return and Refund Policy forms part of these terms and explains cancellations, returns, damage claims and refunds. Nothing in these terms excludes or restricts consumer rights that cannot lawfully be excluded.
You may use this website for lawful shopping and enquiries. Do not attempt unauthorised access, disrupt the service or misuse other customers' information. Website content and branding may not be reproduced for commercial use without permission from the relevant rights holder.
Our Privacy Policy describes how personal information is handled. We may update these terms for future orders; the terms presented when you placed your order apply to that purchase.